Frequently Asked Questions –

1: How do I install Asheron’s Call from scratch?

If you uninstalled Asheron’s Call or have a new computer and need to install once again, visit https://aka-steve.com/downloads/ and follow the directions.  There is also a video here https://www.youtube.com/watch?v=t2A3QXxcOwA

2: I installed Decal and it says my acclient is out of date.

You need to go to https://aka-steve.com/downloads/ and folow step 2.

3: When I try and install Decal I get a DirectX error.

Make a c:\directx folder -> download the Feb 2010 directx runtimes https://www.microsoft.com/en-us/download/confirmation.aspx?id=9033 -> unzip to the folder you made. Run DXSETUP.exe

4: I am running Windows 10 and it cannot find DirectX 9.0.

Chances are you are trying to play Asheron’s Call in Full Screen mode.  Windows 10 does not like Full Screen mode.  Simply go into your Documents folder (Example: C:\Users\YourUsername\Documents\Asheron’s Call\ and find the “UserPreferences.ini” file.  Open it in Notepad and change the FullScreen=True to FullScreen=False and save the file.  Now you should be able to login and change the display to a better resolution but only in Window Mode.

5: My question wasn’t answered here.

Visit the PhatAC Discord #help channel.